If you can’t find the answer to your questions in the FAQs below, or don’t want to send a form, feel free to contact us on any of these channels:
Suite 410 Olympic Mills Commerce Center
107 SE Washington St, Portland, OR 97214
Australia and New Zealand
Phone: 1300 252 463
Level 9, 360 Collins St,
Melbourne, Victoria, Australia
Phone: +44 (0) 191 280 5076
Office 101, Business Exchange, Cobalt Business Park,
Newcastle Upon Tyne, NE28 9NZ United Kingdom
What is Payapps?
Payapps is a simple yet powerful cloud collaboration tool suitable for all contractors that saves needless time and money wasted on payment application submission and approval.
Payapps bridges the gap between multiple organizations and stakeholders, by providing an easy-to-use, real-time, online collaboration platform. Developed specifically around construction needs, it works by allowing contract parties to collaborate on a neutral platform, eliminating the need for endless spreadsheet reconciliations, email trails and heated phone calls.
How will it help my business?
Payapps reduces cost, drives efficiency, improves returns and reduces risk, by delivering immediate benefits that grow over time:
- Cost reductions: measurable savings in contract administration management, reductions of up to 50%
- Time savings: collaborative automation, efficiency, and transparency
- Risk control: A highly secure environment that reduces disputes and minimizes risky contract exposure
How does it work?
Payapps works best as a collaboration tool, between general contractors and subs, but it can be used independently to send beautiful, conforming payment claims general contractors understand every month – on time, every time!
As a collaboration tool, the general contractor is the administrator of the system and sets up the contracts. The other parties are then invited to join by email. Each month automated reminder emails are sent to submit pay apps, which are prepared online, in seconds, by simply updating completions. Conforming documentation is then produced instantaneously and delivered by email, and seamless integration with leading construction software packages provides a complete end-to-end solution.
For independent use, the sub simply creates a contract using their GC’s details and then sends beautiful, conforming pay apps their GC understands and can quickly and easily assess. They then simply update and self-approve their pay app as per the GC’s payment schedule and they can even automatically generate and send an invoice that exactly matches the claim. Too easy!
How do I upgrade my plan?
If you’re in an enterprise or project plan contract and feel you need even more please get in contact with your consultant or use any of the contact methods above.
If you’ve signed up online to one of our monthly plans you can upgrade your plan under your account settings. Click the ‘My Plans & Usage’ Tab. Here you may select which plan is suitable for your business needs. If, however, you are unable to view plan options or change your plan, you might not have full permissions. Please contact the main account holder within your organization. For further assistance, do not hesitate to contact us directly via any of the methods above or using our in-app chat feature.
How do I cancel my subscription?
If you’ve signed up online there’s no lock in contracts so you can cancel at anytime and in this very highly unlikely scenario :), simply send an email to firstname.lastname@example.org and we’ll action your request immediately. Don’t forget to leave feedback on what you did/didn’t like, that way we can improve. If at any stage you would like to use Payapps.com again, simply log back in and you’re good to go.
Is my data secure?
Yes. The security and reliability of our software, systems and data are as important as delivering you an efficient, effective and user-friendly application. After all, you’re relying on us for an important part of your business processes and record keeping. We share the same security systems as Amazon, and use the same security protocols shared by the banks. The only people who get to access your private details is you, the owner.
How do I get started?
If you’re an enterprise or project contract customer our implementation team will come out to your office and get your company set up with a minimum of fuss. We pride ourselves on having Payapps implemented on a project or throughout your business in less than 24 hours!
If a monthly plan is good enough for you simply create a free trial account to get started – your first 30 days from your first login are on us. Once logged in, we have a number of short and easy tutorial videos (2-3 mins each) that will guide you through the basics. Our support team is available to assist if you have further questions.